Return Policy
Seven Sisters Wines (Pty) Ltd

If you are not satisfied with any of our products, please contact us either by email at info@sevensisters.co.za, WhatsApp at +27 (0) 78 452 1128, or complete the form below to arrange a store credit, replacement or refund.

 

Goods Damaged on Delivery

If your purchased goods are received damaged, defective or do not match what you ordered, please contact Seven Sisters to arrange a replacement, subject to the following conditions:

 

• You must notify us of any problems with your order within 24 hours of original delivery;

• The item(s) you ordered should be intact (other than any damage as stated when delivered) and be in its original packaging;

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Should you wish to return the items you purchased from Seven Sisters, you may do so within 14 calendar days for a full refund or store credit, subject to the following conditions:

 

• You must notify us of your intention to return your purchase within 24 hours from the date of delivery;

• The items to be returned must be either defective, spoiled, or incorrectly delivered;

• Wine purchased must be sealed and must not have been opened;

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Other things to note:

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For more info call: +27 (0) 21 879 1996